The painting will ship within 2-4 business days once purchased. Packaging done with careful attention, which sometimes consists of reusable materials, will protect your purchase, but if damaged along the way you are protected by shipping insurance that we pay for. Should you receive it in a condition that it was not sent in because of shipping damage and/or a packaging error and choose to return the product, you will receive a full refund upon request once we have reviewed photos of the packaging and product damage that you send to us upon our approval that it is in fact shipping/packaging damage. Larger paintings can be costly to ship, which is reflected in the shipping price. Should you wish to pick up the work from my team or have me deliver your artwork within a 50 mile radius, we can make arrangements so that you will not have to pay shipping. Please contact us at aliciawilkinsonartist@gmail.com